Technology – AI Chatbot for your business by ResolveAI

Seamless integration with carbon.ai for enhanced knowledge base

resolveai — Fri, 15 Dec 2023 05:22:00 +0000

It is Friday and it means it is time for some product updates! Our team has been working hard to bring you the best possible experience. Here are the latest improvements.

Summary of Changes

Features and Improvements:

🌐🔗 ResolveAI x Carbon: Unleashing Data Integration Power!
⚙️🛠️ Maintenance Alert: Sunday, Dec 17 – Downtime Notice

🌐🔗 ResolveAI x Carbon: Unleashing Data Integration Power!

Big news for our users! We’ve now integrated with Carbon.ai, enhancing your ability to import documents from any external source directly into the ResolveAI AI Agent’s knowledge base. This integration means you can now easily connect with platforms like Google Drive, Notion, and Zendesk. We’re starting with these sources and working on adding more.ca

To get started with this new feature and expand your ResolveAI capabilities, please send us an email at contact@resolveai.co for early access onboarding. Embrace the power of seamless integration with ResolveAI x Carbon! 📈🔗

⚙️🛠️ Maintenance Alert: Sunday, Dec 17 - Downtime Notice

Attention all users! We’ve planned a crucial maintenance session on Sunday, December 17th, from 10 PM to 11 PM ET. This period is dedicated to migrating our database, a vital step towards enhancing our service quality. Please note that both the Admin Dashboard and our chatbots will be temporarily offline during this hour. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our systems. Rest assured, we’re committed to ensuring a smooth transition and minimizing any disruption. Thank you for your patience and support as we continue to upgrade our services for a better user experience. 🛠️📅

Your feedback is the driving force behind our product improvements, so keep it coming! We’re always eager to hear your suggestions and ideas to make our platform even better. 💡🚀

Thank you for choosing ResolveAI!

Black friday special – 50% off on all plans

resolveai — Fri, 24 Nov 2023 05:06:00 +0000

It is Friday and it means it is time for some product updates! Our team has been working hard to bring you the best possible experience. Here are the latest improvements.

Summary of Changes

Features and Improvements:

🛍️🖤 ResolveAI x Black Friday
🚀 Agents Go TURBO
🎨🔧 UI Refinements: A Sleek New Look in Progress

🛍️🖤 ResolveAI x Black Friday

It’s that time of the year again – Black Friday has arrived, and ResolveAI is all set to supercharge your business during this bustling shopping season! We understand how critical it is for your business to be fully prepared to handle the surge in clients and support requests. That’s why we’re excited to offer an incredible Black Friday deal: a whopping 50% off on all our plans!

With this special offer, you can now leverage the full power of ResolveAI at half the cost. This means you get to focus more on the core aspects of your business while our advanced AI Agents efficiently manage your customer support. Imagine having a high-tech, responsive, and intelligent support system at your disposal without the usual costs – it’s the perfect way to enhance your customer service experience during the busiest shopping period of the year.

Don’t miss this opportunity to transform your customer support with ResolveAI. Embrace the future of AI-driven support this Black Friday and make sure your business stands out with exceptional, efficient, and cost-effective customer interactions. 🎉💻🛍️

🚀 Agents Go TURBO

We’re thrilled to announce a game-changing upgrade for our customer support: the introduction of GPT-4 Turbo across all AI Agents. This is not just an update; it’s a revolution in the way we deliver customer service. With GPT-4 Turbo, our AI Agents are now equipped with significantly enhanced capabilities, ensuring they provide the highest quality answers, superior context awareness, and more nuanced conversation handling. This leap forward means our AI Agents are more intuitive, responsive, and effective than ever before.

f you’re still using legacy chatbots, now is the perfect time to make the switch. Transitioning to AI Agents with the Customer Support template is seamless and requires no additional changes. This upgrade is designed to align with your current setup, making the switch both effortless and immediately beneficial. Get ready to experience customer support that’s not just faster, but smarter and more attuned to your needs. Welcome to the turbocharged future of AI-driven customer interactions! 🌟🤖📈

🎨🔧 UI Refinements: A Sleek New Look in Progress

If you’ve recently noticed some changes in the visuals of our newsletter and dashboard, your eyes aren’t deceiving you – we’re excited to be in the midst of rolling out a series of user interface refinements! These changes are part of our ongoing commitment to not only enhance the user experience but also to give our platform a fresher, more modern look. We believe that a great user experience is key to enjoying our services, and that’s exactly what we’re aiming to improve with these updates.

This is just the beginning of a series of aesthetic enhancements. Over the next few weeks, you’ll see more transformations designed to make your interactions with our platform more intuitive, visually appealing, and seamless. We’re carefully crafting each element to ensure that the new look not only resonates with our brand identity but also aligns with your needs and preferences. So, stay tuned and watch this space – we’re bringing a blend of beauty and functionality right to your dashboard and newsletter! 🌟💻👀

Your feedback is the driving force behind our product improvements, so keep it coming! We’re always eager to hear your suggestions and ideas to make our platform even better. 💡🚀

Thank you for choosing ResolveAI!

Improved search capabilities for your AI agent

resolveai — Fri, 25 Aug 2023 10:25:00 +0000

Summary of Changes

Features:

🔍✅ Better Search
✉️🔧 Summary and Unresolved Requests Opt-In
📄🔍 Minor UI Tweaks Around Document View

🔍✅ Better Search

Good news! We’ve made our AI Agent search even better. Now, besides understanding the meaning of what you’re looking for, it can also find exact words or numbers from a title or piece of content. So, if you’re searching with an order number or a product name, you’ll get better results. We hope this makes things easier for you!

✉️🔧 Summary and Unresolved Requests Opt-In

We’ve made a change to our Chat Transcript emails. Based on what you told us, you can now choose if you want a short summary and details about any questions that weren’t answered during the chat. It’s all about giving you more control over the info you get after a chat is done. We hope you like this update!

📄🔍 Minor UI Tweaks Around Document View

We’ve made some tweaks to the document edit view. Now, when you upload a document—be it from CSV, PDF, Docx, or the Web—you’ll just see its content. This change ensures you get a clearer view of what you’ve saved. It’s all about making things simpler and more intuitive for you!

Unveiling the new and improved landing page

resolveai — Fri, 19 May 2023 04:49:00 +0000

It is Friday May 19 and it means it is time for some product updates! Our team has been working hard to bring you the best possible experience. Here are the latest improvements. This week we were focused on giving our clients ability to customize chatbot conversation style.

🚀 New and Improved Landing Page! 🎉

We are beyond excited to finally unveil our refreshed landing page! It’s been a long journey, and we’ve put in significant time and effort to make it happen. If you’ve visited us before, you might remember our old landing page, which was essentially a Notion page serving as our website. While it served the purpose, we knew we could do better! 😎

Our team has been hard at work to design a fresh, modern, and engaging landing page that truly reflects our brand and makes your experience even more enjoyable. We believe the new design is not only visually appealing but also showcases our dedication to delivering the best to our users. So go ahead, take it for a spin and explore the brand-new landing page. Don’t forget to share your feedback with us, as it helps us continue to improve! 👍

🤖 Introducing Model Selection for Chatbots ⚙️

Great news for all chatbot enthusiasts out there! You now have the power to choose the ideal LLM model for your chatbot, depending on your specific needs. That’s right, you get to pick between the lightning-fast gpt-3.5-turbo ⚡️ and the highly accurate gpt-4 🎯

We understand that different use cases call for different priorities, whether that’s speed or accuracy. That’s why we’ve decided to give you the flexibility to switch between these two state-of-the-art models. Rest assured, we’ve optimized the performance of gpt-3.5-turbo to ensure it delivers results close to the level of gpt-4. 💪

Feel free to play around with these settings and find the combination that works best for your unique chatbot requirements. Give it a try, and let us know what you think of these new customization options! 😉

❓Enhanced Follow-up Question Handling 💡

We’ve been working hard to improve your chatbot experience, and we’re delighted to announce the latest advancement – an upgrade in how our chatbot manages follow-up questions! 🎉 Gone are the days when your chatbot would get confused without enough context to understand user inquiries properly. 😮‍💨

Our improved conversation flow equips the chatbot with better context knowledge, enabling it to comprehend follow-up questions with greater precision. This means your chatbot can now handle user responses more effectively, leading to a smoother and more engaging conversation. ✨

We encourage you to take our new and improved chatbot for a spin and experience the difference. As always, your feedback is invaluable in helping us fine-tune our offerings, so please don’t hesitate to share your thoughts with us! 💬

Your feedback is the driving force behind our product improvements, so keep it coming! We’re always eager to hear your suggestions and ideas to make our platform even better. 💡🚀

Thank you for choosing ResolveAI!

Personalize the experience with custom names and personalities!

resolveai — Fri, 12 May 2023 04:42:00 +0000

It is Friday May 12 and it means it is time for some product updates! Our team has been working hard to bring you the best possible experience. Here are the latest improvements. This week we were focused on giving our clients ability to customize chatbot conversation style.

🤖💅 Chatbot Personalization - Give Your Chatbot a Unique Identity with Persona

We are thrilled to announce the latest update to our chatbot feature – Chatbot Persona. With this update, you can now customize the display name and personality of your chatbot. No more generic “Bot” names, you can now give your bot a personalized name like Alice or Bob that reflects its function or personality.

Our Chatbot Persona feature allows you to add character information and customize prompts to give your bot a unique personality. You can make it a pirate, a salesperson, or anything you want. However, we do recommend that you stick to adding personality information and not commands to avoid confusion and misunderstandings.

We are excited to see how you will use this new feature to enhance your chatbot’s interaction with users. Give it a try and let us know what you think!

📚 Documentation UI Refinement - Streamlined Document Management

We are excited to introduce the latest update to our documentation section, with the goal of enhancing user experience and streamlining the document creation process. With this update, we have consolidated all document-related features into one convenient location. You no longer need to navigate between multiple pages to access writing, uploads, document lists, and import queues.

Our newly refined Documentation UI now provides a seamless, centralized space to manage all aspects of your documents. This update has created an interface similar to the onboarding experience, allowing you to effortlessly create, edit, and manage your documents.

We hope this refined UI will make your document management process more efficient and enjoyable. Give it a try and let us know what you think!

📱 WhatsApp Rollout - Effortless Integration with ResolveAI Chatbot

We are delighted to announce that our highly anticipated WhatsApp integration is now available for everyone! That’s right, you no longer need to wait for a WhatsApp Beta invitation. Simply head over to the integration section and connect your WhatsApp Business account with the ResolveAI chatbot.

To ensure a smooth integration, please make sure that you have a verified business account and an associated WhatsApp account. Once connected, the ResolveAI chatbot will seamlessly handle your conversations with customers, providing them with quick and efficient responses.

Experience the power of chatbots and watch your customer engagement thrive with this exciting new integration. Give it a go and let us know what you think!

Introducing our enhanced onboarding experience

resolveai — Fri, 05 May 2023 04:33:00 +0000

It is Friday May 5 and it means it is time for some product updates! Our team has been working hard to bring you the best possible experience. Here are the latest improvements. This week we were focused on giving our clients ability to customize chatbot conversation style.

🚀✨ New Onboarding Experience

We’re thrilled to announce our revamped onboarding experience that promises a smoother and more engaging start for our users! No longer will you be left feeling lost or overwhelmed when you first sign up. Our new onboarding process will now guide you step by step through creating your first document, customizing your chatbot, and integrating it with your website. 🎉🤖

Our aim is to eliminate any confusion clients may face when they initially land on the dashboard. We believe this improved onboarding experience will not only help new users get familiar with our platform quickly, but also set the stage for a more enjoyable and productive journey ahead. Try it out and let us know what you think! 🌟💻

🤖🎨 Chatbot Creation UI Improvements

We’ve been listening to your valuable feedback, and we’re excited to unveil our newly enhanced chatbot creation interface! While our previous design offered a plethora of features, we understand that it could sometimes be overwhelming. 🤯🔧

To address this, we’ve implemented UI improvements that include better grouping and hiding of certain configuration settings. This will

📄🗑️ Bulk Delete Documents Feature

We couldn’t be more grateful for your continuous feedback, and we’re happy to announce the addition of a highly requested feature – bulk delete for documents! 📚🔥

Gone are the days of tediously deleting documents one by one. With this new feature, you can now quickly and easily select multiple documents (or even all of them) and delete them in a single action. This saves you time and simplifies the process of managing your documents. 🕒🎯

Your feedback is the driving force behind our product improvements, so keep it coming! We’re always eager to hear your suggestions and ideas to make our platform even better. 💡🚀

Thank you for choosing ResolveAI!