Personalize the experience with custom names and personalities!
It is Friday May 12 and it means it is time for some product updates! Our team has been working hard to bring you the best possible experience. Here are the latest improvements. This week we were focused on giving our clients ability to customize chatbot conversation style.
🤖💅 Chatbot Personalization - Give Your Chatbot a Unique Identity with Persona
We are thrilled to announce the latest update to our chatbot feature – Chatbot Persona. With this update, you can now customize the display name and personality of your chatbot. No more generic “Bot” names, you can now give your bot a personalized name like Alice or Bob that reflects its function or personality.
Our Chatbot Persona feature allows you to add character information and customize prompts to give your bot a unique personality. You can make it a pirate, a salesperson, or anything you want. However, we do recommend that you stick to adding personality information and not commands to avoid confusion and misunderstandings.
We are excited to see how you will use this new feature to enhance your chatbot’s interaction with users. Give it a try and let us know what you think!
📚 Documentation UI Refinement - Streamlined Document Management
We are excited to introduce the latest update to our documentation section, with the goal of enhancing user experience and streamlining the document creation process. With this update, we have consolidated all document-related features into one convenient location. You no longer need to navigate between multiple pages to access writing, uploads, document lists, and import queues.
Our newly refined Documentation UI now provides a seamless, centralized space to manage all aspects of your documents. This update has created an interface similar to the onboarding experience, allowing you to effortlessly create, edit, and manage your documents.
We hope this refined UI will make your document management process more efficient and enjoyable. Give it a try and let us know what you think!
📱 WhatsApp Rollout - Effortless Integration with ResolveAI Chatbot
We are delighted to announce that our highly anticipated WhatsApp integration is now available for everyone! That’s right, you no longer need to wait for a WhatsApp Beta invitation. Simply head over to the integration section and connect your WhatsApp Business account with the ResolveAI chatbot.
To ensure a smooth integration, please make sure that you have a verified business account and an associated WhatsApp account. Once connected, the ResolveAI chatbot will seamlessly handle your conversations with customers, providing them with quick and efficient responses.
Experience the power of chatbots and watch your customer engagement thrive with this exciting new integration. Give it a go and let us know what you think!
