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Mobile optimization unleashed for seamless dashboard experience

September 15, 2023

It is Friday and it means it is time for some product updates! Our team has been working hard to bring you the best possible experience. Here are the latest improvements.

Summary of Changes

Features and Improvements:

  1. ๐Ÿ“ฑ Going mobile!
  2. ๐Ÿš€ Simplified onboarding
  3. ๐Ÿ“ Prompt templates

๐Ÿ“ฑ Going mobile!

We’re beyond excited to announce a major leap in our user experience – the mobile optimization of our dashboard! While the journey took a tad longer than we initially anticipated, the outcome is absolutely worth the wait. We’ve initiated this transformation by focusing on the most crucial component: the admin chats view.

No more scrambling to find a desktop when you receive a ping for assistance. With this update, whenever you’re alerted, you can swiftly jump into the chat directly from your mobile device. Addressing and “resolving” client issues has never been this seamless!

Stick with us as we continue refining and expanding our mobile experience!

๐Ÿš€ Simplified onboarding

Perfecting the user experience is a continuous journey. In our mission to make things even more seamless for you, we’re thrilled to announce improvements to our onboarding process. While we always aim for intuitive design, we’ve managed to further simplify things by reducing the setup from 3 steps to a mere 2!

Not only that, but we’re also providing example documentation to guide you through. Our goal is to ensure that setting up your bot feels effortless and straightforward. Dive in and experience the enhanced ease for yourself!

๐Ÿ“ Prompt templates

Crafting the ideal prompt for your AI Agent can sometimes be a head-scratcher. We’ve heard from many of you about the initial hurdles in penning down the perfect prompt. In our quest to continually streamline your experience, hot on the heels of our onboarding process overhaul, we’re introducing the prompt library.

Think of it as your ready-to-use toolkit filled with diverse templates that cater to various scenarios. As we continue to grow and evolve, expect this library to expand with even more templates. Instead of starting from scratch, simply pick a template, sprinkle in your personal touch, and tailor it to your business requirements.

Here’s to making AI prompts a breeze!

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