ResolveAI agents now in your slack workspace
It is Friday July 28 and it means it is time for some product updates! Our team has been working hard to bring you the best possible experience. Here are the latest improvements.
Summary of Changes
Features :
- 🚀 Slack Integration – Bring ResolveAI Agents to Your Workspace!
- 🌟 CSAT Score & Client Feedback Now Live in Dashboard!
- 📄✨ Enhanced Handling for Uploaded Documents!
Fixes:
- Slack & Integration Issues:
- Resolved an issue related to managing the subscription for the starter plan.
- Fixed certain aspects of the Slack integration feature.
- System & UI Tweaks:
- Increased the system prompt limit.
- Addressed a query-insensitive mode issue.
- Rectified the pagination session filters within feedback pages.
- Plan & Subscription Management:
- Fixed logic related to freemium and hobby check for integration listings.
- Widget & Chatbot:
- Corrected the welcome message trigger, which affected the widget and Chatbot UI.
- Document Handling Fixes:
- Addressed an issue with saving documents containing large content.
- Made adjustments to ensure the content is omitted when updating a document from import.
- Fixed web import URLs for documents.
🚀 Slack Integration - Bring ResolveAI Agents to Your Workspace!
Exciting news! Your favorite ResolveAI Agents can now be integrated directly into your Slack workspace. Imagine boosting your team’s efficiency by fetching information in seconds just by reaching out to our AI Agent on Slack. No more scrolling endlessly through internal knowledge bases; get answers quickly and easily. Whether it’s through direct messages or by tagging the AI Agent in a group channel, it responds promptly in a thread, allowing for a seamless continuation of the conversation. Streamline your team’s workflow and enhance productivity with the power of ResolveAI Agents in Slack!
More information on Slack integration in this Blog
🌟 CSAT Score & Client Feedback Now Live in Dashboard!
We’re thrilled to announce the arrival of the CSAT score directly in your dashboard! For those who’ve activated the feedback collection for their AI Agent, it’s now easier than ever to gauge client satisfaction. Dive into the “Client Feedback” section in the navigation to explore in-depth user feedback. The best part? Each piece of feedback is directly linked to its respective chat session. This ensures that you can revisit the conversation, pinpoint any gaps in the AI Agent’s responses, and further refine its knowledge base for an even better user experience. Elevate your AI Agent’s performance with informed insights today!
📄✨ Enhanced Handling for Uploaded Documents!
Good news for those working with sizeable files! We’ve fine-tuned the user experience concerning the display and editing of large documents within our UI. Moving forward, rather than directly editing these big files within the document edit form, you’ll have the ability to upload an updated version of the existing file. Given the constraints with updating extensive text, this approach ensures a smoother and more efficient process. This update is designed to eliminate any ambiguity and provide a clear, user-friendly experience for handling sizable documents. Simplify and streamline with our improved document handling today!
⚙️ Fixes and improvements:
- Slack & Integration Issues:
- Resolved an issue related to managing the subscription for the starter plan.
- Fixed certain aspects of the Slack integration feature.
- System & UI Tweaks:
- Increased the system prompt limit.
- Addressed a query-insensitive mode issue.
- Rectified the pagination session filters within feedback pages.
- Plan & Subscription Management:
- Fixed logic related to freemium and hobby check for integration listings.
- Widget & Chatbot:
- Corrected the welcome message trigger, which affected the widget and Chatbot UI.
- Document Handling Fixes:
- Addressed an issue with saving documents containing large content.
- Made adjustments to ensure the content is omitted when updating a document from import.
- Fixed web import URLs for documents.
Your feedback is the driving force behind our product improvements, so keep it coming! We’re always eager to hear your suggestions and ideas to make our platform even better. 💡🚀
Thank you for choosing ResolveAI!
