Integrating your ResolveAI Chatbot with Slack can streamline communication within your team and enhance productivity. In this step-by-step guide, we’ll walk you through the process of creating a Slack App, configuring it, and setting up a Slack account in ResolveAI for seamless interaction between the two platforms.

Step 1: Create a Slack App

To begin, head over to https://api.slack.com/apps and follow these instructions:

1. Click on “Create New App.”
   
   
2. Choose the “From Scratch” option to create a new app from the ground up.
   
   
3. Provide a name for your app and select the Slack workspace where you want to deploy the Chatbot.
   
   

Step 2: Configure Your Slack App

Now that you’ve created your Slack App, it’s time to configure it:

1. Navigate to the “App Manifest” in the left-hand side navigation menu.
   
   
2. Insert the manifest provided by ResolveAI

display_information:
  name: APP_NAME
  description: APP_DESCRIPTION
features:
  app_home:
    home_tab_enabled: false
    messages_tab_enabled: true
    messages_tab_read_only_enabled: false
  bot_user:
    display_name: AGENT_DISPLAY_NAME
    always_online: true
oauth_config:
  scopes:
    bot:
      - im:history
      - im:write
      - chat:write
      - app_mentions:read
      - channels:history
      - groups:history
settings:
  event_subscriptions:
    request_url: https://cms.resolveai.co/slack
    bot_events:
      - message.im
      - app_home_opened
      - app_mention
      - message.groups
      - message.channels
  org_deploy_enabled: false
  socket_mode_enabled: false
  token_rotation_enabled: false

Select “Verify URL” to ensure seamless communication between Slack and ResolveAI.

Step 3: Create a ResolveAI Slack Account

If you already have an account with ResolveAI, follow these steps to set up your Slack integration:

1. Access the “Integration” section within your ResolveAI account.
2. Locate and select “Slack” from the available integration options.
   
   
3. Click on “Create New Account” to initiate the setup process.
   
   
4. You’ll need to enter the following information from your Slack App:
   
   
5. App ID and Signing Secret: You can find these details in the “Basic Information” section of your Slack App settings.
   
   
   
   
6. OAuth Bot Token: This can be found in the “OAuth & Permissions” section. Make sure to click “Install to Workspace” to generate the token.
   
   
   
   
   
7. Once you’ve provided the required details, click “Save” to finalize the integration.
   
   
8. Congratulations!